Tips For Your Next BMW® Parts & Service Department Visit
Your local BMW parts and service department is a great resource. The expert staff can help repair and replace broken parts, perform proactive maintenance to keep your motorcycle running well, and install upgrades to improve the bike's performance. Keep reading for tips on making the most of your service department visit. When you are ready to schedule a service appointment in Orange County, reach out to BMW Motorcycles of Burbank. We are based in Burbank, California, and also proudly serve those in Pasadena and Glendale.
1. Decide If You Need The Service Department's Help
There are some tasks that you can handle and some that you should leave to the professionals. Measuring your motorcycle's tire air pressure? You can tackle that. Removing and replacing a complicated and integral motorcycle part? That's probably best left to the experts. Remember that attempting a project outside of your wheelhouse could end up causing a bigger issue that'll cost you even more to repair. When in doubt, let the professionals figure it out.
2. Plan The Appointment In Advance
BMW parts and service departments tend to be busy places. After all, there are many BMW motorcycle owners in the Orange County area needing repairs, maintenance, and upgrades. The further in advance you can schedule your appointment, the better. You can always try your luck and stop in to see if they can work on your motorcycle. But many places won't be able to offer a same-day appointment.
Your owner's manual is going to be a useful resource here. Follow its maintenance schedule and use it when you plan out service department visits.
3. Pick A Reliable BMW® Parts & Service Department
Not all motorcycle service departments are equal. We recommend picking a specialized BMW dealer. The staff will have plenty of experience working with BMW motorcycles, giving them valuable knowledge about the intricacies of your specific model. They can offer efficient and quality repairs, maintenance, or upgrades. The more complex the task, the more you will want to visit a dedicated BMW parts and service department.
But not any BMW service department will do. You'll want a motorcycle service department in the Orange County area, of course. You'll also want one with favorable customer reviews. Spend some time researching customer satisfaction. Do people seem happy with the fees and the quality of work? Or did past customers experience mediocre repairs, unnecessarily long wait times, or other issues? Use these reviews to find the most reliable dealership.
Once you find a BMW parts and service department, consider a test run. Schedule a simple, low cost appointment. See what their customer service and quality of work is like, which will tell you whether you can trust them for a bigger project.
4. Define Your Needs
Make your needs as clear as possible. If you need multiple tasks done, write them done. It's all too easy to forget to mention something to the mechanic. If you need a repair, write down all the issues you've noticed to help the staff more quickly identify the issue.
5. Be Reasonable About Your Expectations
The dealership will likely give you an estimate about when they will be finished. But don't forget, this is an estimate not a guarantee. There are many situations that could arise to complicate the appointment. Maybe the mechanic finds another issue and that repair adds to the wait time. Maybe an employee needs to call out sick and the repair department is understaffed. There are many situations that could extend the work time, so don't plan a group motorcycle ride for an hour after the repair is expected to finish. You may end up having to cancel. Give yourself plenty of wiggle room with when you'll be able to ride your motorcycle after the appointment.
Ready to schedule a motorcycle service in the Orange County area? Chat with the staff at BMW Motorcycles of Burbank. We can help with whatever you need, from diagnosing a problem to installing BMW motorcycle parts. Our dealership is located in Burbank, California, and we also serve those in Pasadena and Glendale.